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assetPRO Finance
Effective Date: 01/07/2025

assetPRO Finance (“we”, “us”, “our”) respects your privacy and is committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and protect the personal information you provide when using our website.

1. About Our Service

assetPRO Finance is a referral service that connects individuals seeking finance for motor vehicles and other assets with licensed finance brokers. We do not provide finance directly — instead, we collect your basic information and pass it on to a finance broker who may be able to assist you.

2. What Information We Collect

When you use our website, we may collect:

• Your full name

• Your contact details (phone number and/or email address)

• Any optional comments you include in the contact form

• Any documents you choose to upload (e.g., sales quotes or related files)

We only collect information that is necessary to connect you with a finance broker.

3. How We Collect Information

We collect your information directly from you when you:

• Submit a form on our website

• Upload a document using the form

• Contact us

We do not collect information from third parties or public sources.

4. Why We Collect Your Information

We collect your personal information to:

• Pass your enquiry on to a licensed finance broker

• Allow a broker to contact you to discuss finance options

• Understand your needs and respond to your enquiry

• Improve our referral process and website functionality

5. Who We Share Your Information With

We may share your personal information with:

• Licensed finance brokers or finance professionals we work with

• Trusted service providers who help us operate our website or manage your data (e.g., hosting providers, CRM systems)

• Government regulators or legal authorities where required by law

We will never sell or rent your personal information.

6. Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, or disclosure. These steps include:

• SSL encryption on our website

• Secure servers and cloud storage

• Access controls and monitoring

Documents you upload are stored securely and only accessed by staff or referral partners involved in responding to your enquiry.

7. Overseas Disclosure

Some of our website or cloud service providers may store or process data outside Australia. Where this occurs, we ensure those providers comply with privacy standards comparable to the Australian Privacy Principles.

8. Access and Correction

You may request access to the personal information we hold about you, or request that we correct any inaccuracies. To do so, contact us using the details below. We may ask for identity verification before processing your request.

9. Making a Complaint

If you believe we have mishandled your personal information, you can contact us directly. We take privacy complaints seriously and aim to respond promptly.
If you’re not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website and will state the date of the latest update.

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